Shipping policy
At Astral Cards and Games, we strive to provide the best possible shopping experience for our customers. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our store. By making a purchase, you agree to the terms set forth in this policy.
Shipping Destinations
Astral Cards and Games ships products to the following destinations:
Domestic: All states within The United States.
Shipping Methods and Costs
Domestic Shipping:
Standard Shipping: Delivery Time: 5-8 business days.
Cost: Calculated based on your area.
Expedited Shipping:
Delivery Time: 3-4 business days.
Cost: Calculated based on your area.
Note: Shipping times may vary depending on the destination and any unforeseen delays by the shipping carrier.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order using the tracking number provided in the email.
Shipping Restrictions
Certain products may be subject to additional shipping restrictions due to size, weight, or destination.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at astralcardshop@gmail.com.
We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.
We are not responsible for lost and/or stolen product that has been labeled delivered by the shipping carrier.
Address Accuracy
Please ensure that your shipping address is correct and complete at the time of purchase. Astral Cards and Games is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Shipping Delays
While we strive to meet all shipping deadlines, there may be occasions where delays are unavoidable due to factors beyond our control (e.g., weather conditions, carrier issues). In the event of a significant delay, we will notify you via email.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: astralcardshop@gmail.com
Thank you for choosing Astral Cards and Games! We appreciate your business and look forward to serving you.